I will airbnb as customer and service assistant

Guatemala

I speak Spanish, English

I am your virtual support to make your day lighter and more productive

¡Nice to meet you! I’m Kether, your future independent virtual assistant. I help you with mail management, calendars, social media management, customer support, image design, basic photo and video edi...
About this Gig

Hello Im Kether and Ill be you, Airbnb as customer and service assistant.

Airbnb as customer and service assistant:Supporting the guest for their reservations, r esolving doubts, providing the required information before, during and after the stay. Completing the Guest Registration Forms, sending it to the different channels, according to building and ensuring that the Check-In and Check-Out are completed satisfactorily. In the time that I have worked on this project I have improved the index of immediate response, improved the information for guests in the instructions both for their check-in and for the check-inout giving detailed information as the previous instructions were not very clear and also in updating certain information required for hosting, It also often happens that guests do not read the general instructions in the ad for example whether there is parking or the entry and exit times to the apartments, or what amenities are available for them.

Note: My level of English is basic. If you require a service that is not listed, please ask me. And on platforms like Fiverr, I recommend you write me before hiring to confirm availability. Please send all the necessary informa

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

English

Spanish

Timezone:

UTC nighttime

Support software:

Zoho Desk

Other

Knowledge base software:

Document 360

Other