I will troubleshoot microsoft 365 exchange online and outlook
Senior Microsoft 365 and IT Automation Specialist
About this Gig
Are Microsoft 365 email issues interrupting your work?
I provide secure remote troubleshooting for Microsoft 365, Exchange Online, and Outlook. With 15+ years of international IT experience, I diagnose problems, apply agreed fixes, and document the outcome.
I can help with:
Outlook sign-in, sending, receiving, sync, search, and profile issues
Mailboxes, permissions, aliases, forwarding, and shared mailboxes
Mail flow, spam, quarantine, and transport rules
Basic SPF, DKIM, DMARC, Autodiscover, and IMAP checks
User access and licensing checks
Clear findings and next steps
How it works:
- Message me before ordering with the issue and affected users.
- I will confirm the scope and suitable package.
- I will perform the agreed work and provide a completion summary.
Security: Never send passwords or MFA codes. If admin access is required, use a temporary least-privilege account that you control and disable it afterward.
Migrations, data recovery, forensic investigations, and license sales are excluded unless agreed through a custom offer. If Microsoft or a third party must assist, I will provide findings and escalation steps.
Email Provider:
Microsoft Outlook
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Outlook
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Webmail
Expertise:
Security
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Spam
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IMAP
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Setup
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Configuration
My Portfolio
Other Support & IT Services I Offer
FAQ
What information do you need before starting?
Please provide a clear issue description, the number of affected users, error messages or screenshots, recent changes, and your preferred deadline. Never send passwords or MFA codes.
Will you need Microsoft 365 administrator access?
Only when necessary. Please create a temporary account with the minimum required permissions. You remain in control of the account and should disable or remove it after the work is completed.
Can you guarantee that every issue will be resolved?
I will troubleshoot within the purchased scope and hours. Some issues may require Microsoft or another provider. In those cases, I will document my findings and provide clear escalation steps.
Are mailbox or tenant migrations included?
Full mailbox and tenant migrations are not included in the listed packages. Please message me first so I can review the scope and prepare a suitable custom offer.
Can you provide support through a remote session?
Yes, when needed for an active order and agreed in advance. We will use a secure method, you will remain in control of the session, and all communication and payment will stay on Fiverr.

