I will provide business signage customer support service and live chat service
Professional Ecommerce Customer Support and Order Management
About this Gig
I am an experienced customer support specialist specializing in neon, metal, acrylic, frontlit, and backlit signs. I help signage brands turn casual inquiries into loyal, paying customers using proven conversion strategies. From handling initial inquiries to closing sales and providing post-sale support, I deliver fast, friendly, and professional service.
Why Choose Me?
- Signage Industry Expertise: Deep understanding of neon, acrylic, and custom metal signs.
- Lead Conversion Specialist: Skilled at turning cold inquiries into closed sales.
- Multichannel Support: Expert in Shopify, Etsy, WhatsApp, CRMs, and Live Chat.
- End-to-End Care: Handling everything from pre-sale quotes to post-sale tracking.
Lets grow your business with excellent support and increased conversions. Message me today to get started!
Social media platform:
•
•
•
•
Other
Service type:
Non-technical support
Language:
English
•
Urdu
Timezone:
24/7
Support software:
Salesforce
•
Liveagent
•
Intercom
Knowledge base software:
Freshservice
•
Liveagent
My Portfolio
FAQ
Are you available to work full time?
Yes, we are able to work full time.
Are you flexible with time?
Yes, we can do morning, evening, night, bank holiday and weekends.
Price is negotiable?
Yes, the price is negotiable.
Having laptop and good internet?
Yes, have a good laptop and good internet speed.
Can work in the USA time?
Yes, I can work in the USA time.
What types of signage brands do you have experience with?
I specialize in customer support for custom neon signs, laser-cut metal signs, acrylic business signs, and illuminated frontlit/backlit signage.
How do you handle custom quote inquiries for complex sign orders?
I gather all the necessary details from the lead (size, material, logo/font, backing style) and can either calculate the price based on your guidelines or swiftly pass it to your design team to ensure a fast turnaround
Which e-commerce platforms and customer service tools can you use?
I am fully proficient in E-bay,Shopify, Etsy, WhatsApp Business, Tidio, Zendesk, LiveChat, and various CRMs. I can integrate seamlessly into your existing workflow.
Can you handle angry customers or shipping damage issues?
Signage can occasionally face transit damage due to its fragile nature. I handle these situations calmly and professionally, following your store's policy to offer replacements or resolutions while maintaining a 5-star customer experience.
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
W waleedalghezewi

Libya
Great job thank you so much
Up to $50
Price
1 day
Duration
Helpful?C claudiudinu
Repeat Client

United Kingdom
Excellent service, fast delivery, and great communication throughout. Very happy with my purchase and would definitely recommend. Thank you!
Up to $50
Price
1 day
Duration
Helpful?T tonymyers34

United States
I recently hired someone for full-time customer service support, and the experience was fantastic. They communicated clearly and responded to inquiries promptly. Their professionalism and ability to handle multiple tasks efficiently greatly improved our customer satisfaction. I highly recommend this service for anyone in need of reliable support!
Up to $50
Price
1 day
Duration
K 
Seller's Response
Helpful?
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
W waleedalghezewi

Libya
Great job thank you so much
Up to $50
Price
1 day
Duration
Helpful?C claudiudinu
Repeat Client

United Kingdom
Excellent service, fast delivery, and great communication throughout. Very happy with my purchase and would definitely recommend. Thank you!
Up to $50
Price
1 day
Duration
Helpful?T tonymyers34

United States
I recently hired someone for full-time customer service support, and the experience was fantastic. They communicated clearly and responded to inquiries promptly. Their professionalism and ability to handle multiple tasks efficiently greatly improved our customer satisfaction. I highly recommend this service for anyone in need of reliable support!
Up to $50
Price
1 day
Duration
K 
Seller's Response
Helpful?

