I will fix your database outage, emergency response
Senior Cosultant DBA and Analytics Engineer
About this Gig
Description:
Database down, business stopped, no time to explain the full context to a new consultant? I've resolved live production incidents under pressure, resolved with zero data loss across multiple production databases.
I respond fast, triage first, explain second. This gig is for active incidents, not scheduled work if you can wait a few days, use my Performance Health Check gig instead at a lower price.
What's included:
- Rapid triage call/chat to identify the failure mode
- Live diagnosis and remediation
- Post-incident summary (what happened, what was fixed, how to prevent recurrence)
Before we start: Have remote access ready to grant immediately (VPN/jump box/RDP) response time is measured from access grant, not order placement.
My Portfolio
FAQ
How fast will you actually respond?
Timer starts once you order and grant access, not when the outage began. Basic: 2hrs, Standard: 1hr, Premium: 30min. I'm in PKT — message me first if your incident falls outside typical hours there.
What counts as an "emergency" for this gig?
Active production impact — database down, unresponsive, or blocking operations right now. If it can wait a day or two, use my Health Check or Query Tuning gigs instead — cheaper and properly scoped.
What access do you need, and is it secure?
VPN, jump box, or RDP access scoped to the affected instance only. Least-privilege and temporary is fine — no domain admin needed. Happy to sign an NDA first if required.
What if you can't fix it in the delivery window?
I'll tell you immediately if it's more complex than initial triage suggested. We then adjust scope via custom offer, or I hand off clear findings so your team can continue.
What platforms do you support?
SQL Server (2012–2025), +Always On AG failures specifically. MySQL (+Replication), PostgreSQL, Oracle (+DR), Redshift
Do you guarantee the issue will be resolved?
I guarantee fast, thorough diagnosis and a genuine fix attempt. Hardware failure or unrecoverable backups can't be guaranteed — but you'll get clear root-cause findings either way.
Can I order this just for standby coverage?
No — this gig is for active incidents only. For ongoing support or an SLA-style retainer, message me directly to set up a custom arrangement.
