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Fiverr Pro
English
$
USD
I will provide VIP customer care support, live chat, and email
About this Gig
Looking for a professional Shopify Customer Support Agent who genuinely cares about your customers and helps boost your brand's reputation?
Im here to take that load off your shoulders.
With over 5 years of experience in eCommerce and customer service, Ill provide reliable, friendly, and sales-oriented support that enhances your customers' experience and increases retention.
What I Offer:
- Live Chat & Email Support
- Responding to inquiries in English & Arabic
- Handling Refunds & Returns
- Order Tracking & Issue Resolution
- Shopify Admin Tasks (create orders, update products, etc.)
- Responding to Customer Inquiries on Social Media
- Product Recommendations & Upselling
- Familiar with Gorgias, Zendesk, Freshdesk, and local platforms like Zid Helpdesk & Salis CRM
- Handling tools like Zid, Salla, ExpandCart, and regional CRMs
- Daily Summary Reports & Feedback
Why Choose Me?
- Native-level English with polite & empathetic tone
- Shopify & eCommerce expert
- Fast response time
- Tech-savvy & data-driven
- 100% confidentiality & satisfaction
Whether you're a growing store or scaling fast, Ill be your support backbone!
Lets build customer loyalty together send me a message now
Social media platform:
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Other
Service type:
Non-technical support
Language:
Arabic
•
English
Timezone:
24/7
Knowledge base software:
Freshdesk
•
Liveagent
•
Zoho
•
Other
FAQ
What time zone do you work in?
I’m based in Egypt (GMT+2), but I can adjust to your store’s working hours depending on the package you choose. Just let me know your preferred timing and I’ll align accordingly.
Do you have experience with Shopify?
Absolutely. I’ve worked with multiple Shopify stores handling everything from customer support, returns, order tracking, to admin tasks. I’m familiar with the Shopify dashboard and third-party tools like Gorgias, Zendesk, and Klaviyo.
Can you respond in Arabic for Gulf customers?
Yes, I’m a native Arabic speaker and can provide polite, professional customer support in both Arabic and English.
Will you respond to customer inquiries on my behalf?
Absolutely. I’ll professionally reply to your customers through chat, email, or social media using your brand’s voice and tone.
Can you handle order processing and returns?
Yes. I can assist with placing manual orders, tracking deliveries, managing returns, and updating customers throughout the process.
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
J 
jackharper99
United Kingdom
Top job, Kholoud! Proper chuffed with how quick you got that sorted – my customers are well happy!
Up to $50
Price
1 day
Duration
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
J jackharper99
United Kingdom
Top job, Kholoud! Proper chuffed with how quick you got that sorted – my customers are well happy!
Up to $50
Price
1 day
Duration
Helpful?
