I will professionally label and classify customer support messages

Khozin Muhtadin

Indonesia

I speak Javanese, English, Arabic

Data Entry VA

Hello! I am a dedicated Data Entry Specialist with a sharp eye for detail and a commitment to accuracy. You can hire me for: 1. Data Entry & Management: Entering data accurately into spreadsheets (Ex...
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About this Gig

Welcome to my Customer Support Text Labeling Gig!

Are you training an AI chatbot, analyzing customer feedback, or organizing support tickets? Accurate data labeling is the backbone of reliable NLP models.

I am certified in Data Labeling Job Simulation through Forage, where I gained hands-on experience specifically handling Customer Support messages. I specialize in breaking down support tickets into precise labels to help businesses understand their customers better while maintaining strict data privacy.

What I Can Do For You:

  • Intent Classification: Categorizing customer support messages into specific intents (e.g., billing issue, technical support, refund request, product inquiry).
  • Sentiment Analysis: Accurately labeling the emotional tone of customer messages (Positive, Neutral, Negative) to gauge customer satisfaction.
  • PII Detection & Awareness: Identifying and handling Personally Identifiable Information (such as phone numbers, emails, names, or addresses) to ensure data compliance and privacy.


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professionally label and classify customer support messages
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Technique:

Manual

Tagging type:

Text

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