I will provide professional customer success and support expert

Brazil

I speak Portuguese, English, Italian

I will provide high level customer success and account management for you

Hi! I’m an Operations & Marketing Specialist with over 10 years of experience in business management, trade marketing, and inside sales. I help businesses optimize their processes and scale. My exper...
About this Gig

Looking for a senior specialist to handle your sales pipeline, CRM, and customer inquiries?


Let me streamline your operations!


With over 10 years of corporate experience in sales management and marketing, I don't just reply to messagesI focus on conversion, organization, and customer retention.


What I will do for your business:


 Inside Sales & Lead Management: Qualify incoming leads and guide them through your sales funnel to maximize conversion.


 CRM Setup & Management: Organize and manage your pipelines in Salesforce, RD Station, or any other platform.

 High-Level Chat & Email Support: Provide professional B2B or B2C customer service via WhatsApp, Live Chat, and email.

 Sales & Cart Recovery: Actively reach out to recover abandoned carts and pending deals.

 KPI & Performance Reports: Track metrics and deliver organized data analysis for better decision-making.


Why choose me?


 Reliable, organized, and data-driven corporate background.

 Adaptable to your brands voice and quick to learn new tools.

Please drop me a message before placing an order so we can discuss your project requirements and custom schedule!

Purpose:

Lead Generation

Sales Conversion

Customer Acquisition

Website type:

E-commerce

Service-based

Portfolio/Personal

Industry /Niche:

Fashion/Apparel

Health/Wellness

B2B

AI growth tools :

Notion AI

Amplitude

SplitMetrics