I will be your customer service, sales representative

Hi,

In this gig, I will build and oversee your customer service and customer support processes to boost satisfaction, reduce complaints, and turn one-time buyers into loyal customers.

Services Types being offered:

1: Operations Support for SAAS products, IPTV support, Robot operations, Courier Delivery, Utilities, Healthcare companies)

2: Amazon & Shopify customer service for Email Support / Live chat (1 min SLA)/Inbound/Outbound Calling/Social Media handling, Order fulfillment, Refunds, Chargeback, Disputes, Tracking, Subscription Management

You will get the following by entrusting your operations with me.

1: Top Notch Customer Service and Quality

2: Dedicated agent working on your tasks

3: Multiple Agents for increasing support if required

Service Platform

1: Shopify stores

2: Amazon Stores

3: Etsy

4: Ebay

5: Wocommerce

6: SAAS

What Tools do we use to provide support?

1:Zendesk

2:Gorgias

3:Kustomer

4:Meta Business Suite

5:Tidio

6:Freshdesk

7:Re-Amaze

8:Opsgenie

9:HelpDesk

10:Dialpad

11: Linear

11:Dropshipping (Dropified, DSER, Honestfulfilment)

Let's discuss your project and with our service take your company's customer support to the next level

Kinza