I will provide expert servicenow development, itsm, csm, hrsd, and integrations

K
kkmadri
K
kkmadri
Kumar Madri

About this gig

I am a ServiceNow Technical Architect with 10+ years of experience, certified in CSA, CSM, and HRSD, delivering end-to-end solutions across multiple modules and industries.


What I Can Help You With

  • ️ ITSM Implementation (Incident, Problem, Change, Request)
  • ️ CSM (Case Management, Portal, Customer Workflows)
  • ️ HRSD (Employee Service Center, HR Cases, Lifecycle Events)
  • ️ Service Catalog (Catalog Items, Record Producers, Order Guides)
  • ️ Flow Designer & Automation (Approvals, Notifications, Workflows)
  • ️ Service Portal / UI Builder (Custom pages, widgets, UI enhancements)
  • ️ Virtual Agent & Now Assist (AI-powered chatbots & automation)
  • ️ Integrations (REST APIs, SOAP, IntegrationHub, OAuth, MID Server and AI Integrations)
  • ️ CMDB & Discovery (Data modeling, CI relationships, data quality)
  • CSDM & Apps Engine Studio
  • ️ Custom Development (Client Scripts, Business Rules, UI Actions)
  • ️ Reports & Dashboards (Platform analytics & insights)


I provide scalable ServiceNow solutions, expert support, and consulting to help you successfully complete your tasks and achieve your business goals.

Get to know Kumar Madri

Kumar Madri

ServiceNow and individual Web Sites

  • FromIndia
  • Member sinceApr 2026
  • Languages

    English, Telugu
ServiceNow Technical Architect with 10+ years of experience delivering ITSM, CSM, HRSD, and ITOM solutions. I specialize in automation, integrations, and AI-driven workflows to improve business efficiency and user experience.