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$
USD
I will build ai customer support agent
K K Sonakiya
About this gig
I will build an AI customer support agent that answers customer questions using your business information and
routes conversations that need human attention.
The agent can work with your website, documents, FAQs, knowledge base, CRM, helpdesk, or other supported
systems. RAG can be used when the agent needs to answer from your own information instead of relying only on
general AI knowledge.
I can also automate escalation, lead capture, notifications, and follow-up using n8n and API integrations.
Please contact me before ordering so we can define the knowledge source and support workflow.
Get to know K K Sonakiya
K K Sonakiya
Senior AI Engineer
- FromIndia
- Member sinceApr 2015
- Last delivery2 years
Languages
English, Hindi
Senior Python AI Engineer with 12+ years experience building AI agents, automation systems, chatbots, and Flask/FastAPI apps.
Expert in OpenAI, LangChain, vector DBs, web scraping, and Telegram/Discord/WhatsApp bots.
I deploy AI assistants on VPS/local machines, integrate workflows, and turn complex ideas into working systems. Background across aerospace, e-commerce, and enterprise software.
Clean, secure, production-ready builds.
Other AI Development Services I Offer
FAQ
Can the AI answer using my own documents?
Yes. A knowledge-base or RAG setup can be used so the agent answers from your provided business information.
Can the AI hand conversations to a human?
Yes. The workflow can identify conversations that require human attention and route or notify your team.
Can you connect the agent to my existing website or tools?
Yes. I can integrate supported websites, CRMs, helpdesks, forms, databases, and other APIs.
