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Fiverr Pro
English
$
USD
I will conduct a psychological UX audit to find where your users get confused
Kolson G
About this gig
Does your product feel confusing, even though it looks fine?
Most usability problems are invisible to the team that built the product because you already know how it works. Your users don't have that advantage. Every extra click, unclear label, or inconsistent pattern adds friction that most teams never notice until users complain or simply leave.
I'm Kolson, a UX Consultant with an MSc in Psychology. I don't just check against design guidelines; I identify exactly where your interface creates confusion, using principles from cognitive psychology like Hick's Law, recognition over recall, and cognitive load.
What you get: a structured report identifying every point of confusion, why it happens from a user's perspective, and a clear, prioritised fix. Higher tiers include a full multi-page audit and a redesigned mockup of your most problematic screen.
This is right for you if users seem to get lost, hesitate, or ask the same questions repeatedly, even though your product "should" be intuitive.
Note: Introductory rates while I build my Fiverr review base.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Kolson G
Kolson G
Psychology Driven Product Strategist and UX Consultant
- FromUnited Kingdom
- Member sinceMar 2026
- Avg. response time1 hour
- Last delivery3 weeks
Languages
English
I help businesses and founders understand why users behave the way they do — and turn that understanding into better products and higher conversions.
I hold an MSc in Psychology and spent years as a Senior Product Manager and UX Strategist in tech, including leading product growth for a platform with over 100 million users — work that included driving a 10x increase in daily revenue through rigorous, data-led experimentation.
I now bring that same rigour to independent work: real psychological principles applied to real products. Happy to discuss your specific situation before you order.
FAQ
How is this different from a general UX review?
Most UX reviews check against design conventions. I focus on the psychology behind user confusion — why a layout, label, or flow creates hesitation, grounded in cognitive science, not just aesthetic preference.
What kind of products do you review?
Websites, web apps, dashboards, and digital products of any kind. If users interact with a screen, I can audit it.
Why are your rates currently lower than standard consulting fees?
I recently joined Fiverr to expand my independent consulting practice. I am offering introductory rates for my first few clients to build my platform reputation and gather reviews.
What do you need from me to start?
A link to your product (or screen recording if login is required), a brief description of your users, and what you want them to be able to do easily.
