I will native chinese customer support specialist

China

I speak Chinese

Native Chinese Customer Support Specialist

I’m a native Chinese speaker offering professional Chinese customer service support for overseas sellers and brands.I can help you handle Chinese-speaking customers on email, chat, WeChat, and after-s...
About this Gig

I will provide professional native Chinese customer service and after-sales support for your online store or brand.


As a native Chinese speaker, I can help you communicate effectively with Chinese-speaking customers, handle inquiries, and resolve after-sales issues smoothly.


**What I can do for you:**

- Reply to customer messages in natural, polite Chinese

- Handle email, live chat, and basic WeChat inquiries

- Process after-sales issues (refunds, returns, complaints)

- Provide clear and timely responses to improve customer satisfaction

- Optional: Weekly summary report of customer feedback


**Who this is for:**

Overseas sellers and brands that need reliable Chinese customer support without hiring a full-time staff member.


**Why choose me:**

- Native Chinese speaker

- Clear and professional communication

- Fast response

- Flexible support (hourly or monthly packages)


Just send me the details of your store or the type of support you need, and Ill get started quickly.

Social media platform:

TikTok

•

YouTube

•

Discord

•

Telegram

•

Other

Service type:

Non-technical support

Language:

Chinese (simplified)

•

Chinese (traditional)

Timezone:

UTC nighttime

Support software:

Other

Knowledge base software:

Document 360

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