I will be your agile scrum master, product owner, technical writer

I'm currently a Business Systems Analyst. I have over 10 years of experience in information technology. I'm Agile Scrum Master certified, product-led certified, and Six Sigma certified.

I offer the following services:

• Sprint planning
• Sprint review
• Agile methodology best practice plans
• Write user stories with acceptance criteria
• Product demo to stakeholders
• Product led outlook
• Customer feedback-gathering process plans
• Project management
• Six sigma outlook
• Scrum master outlook
• Sprint retrospective feedback
• System Administration
• Requirements gathering
• Process mapping
• Standard operation procedures
• Quality assurance (QA) testing and user acceptance testing (UAT)
• System development planning

Systems:

Jira, Confluence, Zendesk, Salesforce, Pardot, Hubspot, Mailchimp, CPQ, Domo, Looker, SAP, Peoplesoft, Simplesat, Monday, Asana, Lucid, Conga, Survey Monkey, Pendo.io, Slack, Teams, Google Suite, Snagit, Shopify

Why choose me?

I am an experienced Business Systems Analyst specializing in user experience and product operations management. I am trained in root cause analysis and product change management with expertise in Six Sigma. I am hardworking, trustworthy, and professional.