I will be your customer support

5.0
5.0

Mauritius

I speak English, French, German

13 orders completed

Professional

Hello! My name is Koshila and I am available to support you in your day-to-day task as a virtual assistant, handling disputes/chargebacks and providing customer service. Based on my 10 years of exp...
About this Gig

Welcome to my profile!


I am dedicated to my work and always willing to learn new things.


I have 10 years experience working in call centre managing a team in the processing department. 


My expertise are product listing on-line, order processing, refunds, email support for queries and complaint, monitoring of dispute/chargeback.

I am well versed in Account Management , create invoice/template, reconciliation of statement, daily reports.


I am versatile and can speak English and French fluently as well as written. 


  • Data Entry on-line / off-line
  • Email Management
  • Order processing
  • Refund, Payment reminder and Cancellation if needed
  • Product listing on-line
  • Basic video editing


I would be happy to add value to your business in the following ways. Feel free to message me about your requirement!


I am looking forward to work with you....


Thank you

Social media platform:

Facebook

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

French

Timezone:

UTC daytime

Support software:

Freshdesk

Zendesk

Knowledge base software:

Freshdesk

Liveagent

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • O
    image-docs

    oliviercartier1

    FR

    France

    5

    Nous sommes très satisfaits du travail de Koshila qui a parfaitement su répondre à nos attentes en matière de service à la clientèle. Nous la recommandons sans problème.

    $600-$800

    Price

    6 weeks

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • O
    image-docs

    oliviercartier1

    FR

    France

    5

    Nous sommes très satisfaits du travail de Koshila qui a parfaitement su répondre à nos attentes en matière de service à la clientèle. Nous la recommandons sans problème.

    $600-$800

    Price

    6 weeks

    Duration

    Helpful?
    Yes
    No