I will analyze your customer feedback with ai sentiment analysis
About this Gig
Do you have hundreds of customer feedback responses, survey answers, or open-ended comments and no time to read them all? I turn that text into clear answers.
I'm a Business Analytics MBA specializing in AI-powered sentiment analysis. Using natural language processing (BERT/RoBERTa), I read through the feedback you already have and tell you what your customers actually feel what they value, what frustrates them, and the themes behind both.
Every project is tailored to your specific data and questions. What you get:
A clear breakdown of positive / negative / neutral sentiment
The top themes, ranked by how often they appear
A short, plain-English insights report you can act on
Great for survey responses, customer feedback, NPS comments, and post-campaign analysis. You provide the data you own I provide the analysis.
Not sure if your data fits? Message me first and I'll take a look.
Programming language:
Python
Technology:
Excel
•
Google Sheets
•
Jupyter Notebook
Expertise:
Sentiment analysis
Tools:
Google Colab
My Portfolio
FAQ
Q: What format does my data need to be in?
A: A spreadsheet (Excel or CSV) with the feedback in one column works perfectly. If it's elsewhere, message me and we'll sort it out.
Q: Will you just give me charts, or actual insights?
A: Both. I focus on what the numbers mean for your business — in plain language with clear takeaways.

