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I will do cohort, retention and churn analysis of your customer data
Senior Data Analytics Consultant, Big Data and Python, Actuary FSAI
I help companies turn large, messy data into numbers management and auditors can trust. Fellow actuary (FSAI) and senior data analytics consultant, 10+ years at large companies, incl. portfolio monito...
About this Gig
Which customers stay, which leave, and why? I turn your customer history into cohort retention tables and clear churn insights your marketing and product teams can act on.
Measuring how groups of customers behave over time is the core of what actuaries do. I am a Fellow actuary (FSAI) and senior data analytics consultant with 10+ years of experience.
What you get:
- Cohort retention tables by signup month (and your key segments)
- The signals most associated with churn, explained in plain language
- Survival analysis or GLM churn drivers and a simple projection (Standard and Premium)
- Charts and a short summary you can share with your team
Good fit for subscription, SaaS, e-commerce, retail and app businesses. Send me a description of your data (customers, months of history, format) and how you define churn. Your data is used only for your project and deleted after approval.
Other Data Analytics Services I Offer
FAQ
What data do I need?
A customer-level table with an ID, signup date, and either a cancellation date or activity/order history. Segments such as plan, channel or region make the analysis richer. CSV, Excel or a database export is fine.
Is my data kept confidential?
Yes. Your data is used only for your project and deleted after you approve the delivery. I am happy to sign your NDA.
Do you take projects from insurance companies?
No. I do not take projects from insurance, reinsurance or insurance broker companies.
