I will set up or fix your jira software or jira service management

Bulgaria

I speak Bulgarian, English

IT Admin and Automation Engineer, Microsoft 365, Google Workspace, Proxmox, AI

Systems administrator with 10+ years running Microsoft 365, Google Workspace, Entra ID/AD and cloud infrastructure for multi-country companies. I keep small-business IT secure and make it smarter with...
About this Gig

Is your Jira a maze of old workflows, random custom fields and permissions nobody understands? Or are you starting fresh and want it done right the first time?


I'm a systems administrator who runs Atlassian Cloud for a multi-country company, including a full Jira site migration and consolidation, SSO setup and Jira Service Management portals. I'll set up Jira the way your team actually works.


What I can do:

- Jira Software projects: workflows, issue types, custom fields, screens, Scrum/Kanban boards

- Jira Service Management: customer portal, request types, queues, SLAs, approvals

- Automation rules to remove repetitive manual work

- Permission, notification and field schemes cleaned up and standardised

- User management, groups, and SSO with Google Workspace or Microsoft Entra ID

- Migration between Jira sites (JCMA) or consolidation of projects


You get a working setup plus short admin notes, so your team can maintain it without me.


Not sure what you need? Message me with a short description of your team and current setup, and I'll recommend the right package.

Industry:

Business services & consulting

•

Software

Software:

Jira