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$
USD
I will provide system technical support
IT Infra Support Expert
I am a certified professional with 5 years experience in IT system/infra support. If you are finding problem with your Desktop/Laptop/Printer impacting your day-to-day tasks, feel free to contact me a...
About this Gig
As an IT Tech Support I will -
- Providing service desk / help desk support for System Hardware Troubleshooting & Software Installation for softwares like AutoCAD, Team-Center, SAP, MS Office.
- Supporting with issues related to Citrix VDI, M365, Forticlient VPN, Windows OS related issues.
- Assisting in Security software configuration of McAfee agent, Qualis, Zscaler, McAfee Drive Encryption, Sentinel 1.
- Optimize system for best performance and guiding to maintain your device health for longevity.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
Linux
•
Unix
•
IOS
•
Android
FAQ
Which language is comfortable for communication?
English language would be comfortable to communicate if you are someone not from India.
What is your expertise?
I have expertise in providing system related support for troubleshooting system crashes, BSOD, system slowness, MS-office issues, Installing and configuring softwares. MS-Outlook; MS-Teams.
How fast can you resolve my issues?
I have to initially ask a few questions with the problem that a client is facing and do a thorough investigation to analyze root cause of the problem which will help in providing sustainable resolution.
