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Fiverr Pro
English
$
USD
I will provide professional ecommerce customer support
Your Virtual Assistant, Appointment Setter and Customer Support
Versatile professional with over 4+ years of experience in Sales, Technical Support, and eCommerce Virtual Assistance. Experienced in handling customer inquiries, technical troubleshooting, order mana...
About this Gig
Hi,
Are you looking for a reliable customer support representative to take care of your customers while you focus on growing your business? Then your search is over!
I provide professional customer service for eCommerce businesses through phone, live chat, and email. My goal is to deliver fast, friendly, and accurate support that helps improve customer satisfaction and build customer loyalty.
Services I Offer:
- Live chat support
- Email Customer Support
- Phone support
- Order tracking and updates
- Order processing and cancellations
- Refund and return assistance
- Product inquiries
- Customer follow-ups
- Complaint resolution
Platforms I Can Support:
- Shopify
- Amazon
- WooCommerce
- Etsy
- eBay
- Social Media Platform
- Gmail and Outlook
- Slack and Microsoft Teams
If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.
Feel free to check FAQs or message me through Fiverr to get your work started soon.
FAQ
Which eCommerce platforms do you work with?
I can support Shopify, Amazon, WooCommerce, Etsy, eBay, and other online selling platforms.
Can you handle refunds, returns, and order tracking?
Yes. I can assist customers with refunds, returns, exchanges, order tracking, cancellations, and general account inquiries based on your company policies
What are your working hours?
My availability is flexible. Please send me a message to discuss your preferred schedule and time zone.
Do you use customer support software?
Yes. I am comfortable using Zendesk, Gorgias, Freshdesk, Help Scout, Gmail, Slack, Microsoft Teams, and other CRM or help desk tools.
Why should I contact you before ordering?
Every business has unique support needs. Contacting me first allows us to discuss your requirements, schedule, and expectations so I can provide the best service for your business.
