I will provide network troubleshooting and configuration support

Brazil

I speak Portuguese, English, Spanish

Developer

Hi, I'm Ladislau Alexandre, a Telecommunications Engineer and Networks Technician certified in Google IT Support and Front-End Development. 🚀 What I deliver: Networks & IT Support: setup, troubleshoo...
About this Gig

Struggling with a network issue? I've got you covered.


I'm a network support professional currently pursuing my CCNA, with hands-on experience in field support, helpdesk, and network configuration.


What I can help you with:

Desktop & Laptop Support

  • Diagnose and fix slow performance, freezing, or crashes
  • OS troubleshooting (Windows 10/11 updates, drivers, errors)
  • Software installation, configuration, and conflicts
  • Printer, peripheral, and hardware connectivity issues
  • User account setup (local & Active Directory/domain)
  • Remote desktop setup (RDP, AnyDesk, TeamViewer)

Network & Connectivity

  • Troubleshoot internet and LAN/Wi-Fi connectivity issues
  • Configure routers, switches, and access points
  • VLAN setup and IP addressing / DHCP / DNS
  • Basic firewall rules and network security review
  • Network documentation and topology mapping



Why choose me:

Fast response time & clear communication

Real-world hands-on experience in IT field support

Will explain what was done and why (no black boxes)


To get started, please share:

Your device brand/model

A brief description of the issue or desired setup

Any error messages or screenshots (if available)


Let's get your network running smoothly!

Also delivering:

Remote connection support

Documentation

My Portfolio

Other Support & IT Services I Offer