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Fiverr Pro
English
$
USD
I will audit your product UX and find where users drop off
About this Gig
Users are dropping off and you can't tell why. I'll find out where.
I audit your app or website the way a first-time user experiences it. I walk through one key flow (signup, onboarding or checkout), flag every spot where someone could get confused or leave, and score each issue against Nielsen's 10 usability heuristics, from cosmetic to critical.
What you get:
- Written report with screenshots of each friction point
- Severity ratings so you know what to fix first
- Fixes ranked by impact (Standard and Premium)
- Competitor comparison (Standard and Premium)
- Live feedback call to walk through the findings (Premium)
About me: I work on a card dispute platform in financial services, so complex, high-stakes flows are my daily material. I also write product teardowns on Substack(The Product Dissect), including how Duolingo and Third Wave Coffee handle onboarding. Four years of graphic design means I catch visual hierarchy problems too.
I'm new on Fiverr, so my prices are low while I build my first reviews.
To start, send me your link or a test account and tell me which flow worries you most.
Topic:
Web & App design
•
Product & UX design
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What do you need from me to get started?
Your product link, a test login if it’s behind a signup, and the one flow you’re most worried about (signup, onboarding, checkout, etc.). If anything’s unclear I’ll message you before I start.
Do you fix the problems or just report them?
I report and recommend. You get what’s broken, why it hurts users, and how to fix it. I don’t edit your product or code, so your designer or dev can take the report and run with it.
Is this based on real user testing?
No. It’s an expert review using Nielsen’s 10 usability heuristics. It’s fast and affordable and catches the obvious friction. If you need testing with real users, tell me before ordering.
What kinds of products can you audit?
Websites, web apps, and mobile apps. I’m strongest on onboarding, signup, checkout, and dashboards. Fintech, travel, edtech, and e-commerce flows are where I have the most to say.
What happens after you deliver?
You get the report as a PDF. If something in it is unclear, message me within 7 days and I’ll explain it. Premium orders also include a live call to walk through the findings.
