I will provide bilingual customer service, appointment setting, and onboarding flows

Colombia

I speak English, Spanish

Human Centered Executive and Operations Virtual Assistant, Bilingual EN ES

Are you a founder or service-based business owner feeling overwhelmed by daily operations, communication, and organization? I’m Laura, a bilingual Executive & Operations Virtual Assistant with a back...
About this Gig

Service businesses thrive on client satisfaction. This gig ensures your customers feel valued from first contact to onboarding. Ill provide bilingual customer support, schedule appointments, and design smooth onboarding flows that impress and retain clients.

What youll get:

  • Customer service (EN/ES): empathetic, fast, and professional email/chat support
  • Appointment setting: follow-ups with leads and clients to schedule calls or demos
  • Onboarding flow creation: welcome emails, checklists, SOPs for smooth integration

Why choose me:

Bilingual customer support (EN/ES)

Experience in tourism, e-commerce, and digital services

Focus on empathy + efficiency

Messaging platform:

Email

SMS

Social media

Language:

English

Spanish

Work model:

Weekly assistance

Monthly retainer

Industry:

Education

Government & public sector

Hospitality

Purpose:

Business

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