I will build shopify ai automation for customer support, order tracking, refund and faq


About this gig
Hello, and welcome!
If your Shopify store is losing hours to support tickets, order questions, and refund requests, this is where that changes.
Customers expect fast answers any time of day but you can't be online 24/7. I help Shopify and DTC brands automate customer support, order tracking, refunds, and FAQs with AI systems that respond instantly, cut ticket backlogs, and free your time for growth.
What I can set up for your store:
- AI chatbot for 24/7 customer support
- Real-time order tracking updates
- Automated refund and return handling
- FAQ automation trained on your policies
- Abandoned cart follow-up automation
- Shopify + n8n/Make.com integration
- Multi-channel support (web, WhatsApp, email)
- Smart escalation to your human team
- AI sales assistant to boost conversions
Every store is different. Before we start, share your products, common customer questions, and support process, so I can build something that fits how your customers shop.
Message me before ordering, and let's map out the right automation for your store
Get to know Lavansys Mation
AI Automation, Voice Agents, CRM Data
- FromSpain
- Member sinceJul 2026
- Avg. response time1 hour
Languages
English, Spanish
FAQ
What do you need from me to get started?
Just your Shopify store URL, common customer questions, and your policies on shipping, refunds, and returns. I'll turn that into training data for your automation — no technical setup required on your end.
Will I own the files and workflows after delivery?
Yes. You receive full ownership of the chatbot configuration and automation workflow, along with clear setup documentation so your team can manage it going forward.
How long does the full project take?
Delivery ranges from 2 to 9 days depending on the package, though most Standard and Premium builds are ready sooner once I have your store details and policies.
Is my store and customer data kept confidential?
Absolutely. All store access, product data, and customer information are handled privately and never shared, reused, or referenced outside of your project.

