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Fiverr Pro
English
$
USD
I will in charge of moderating your platform content
CX Specialist and English support via chat and email
I'm a Customer Experience Specialist with a background in Clinical Psychology — a combination that consistently produces results most support professionals can't replicate. I work with e-commerce bran...
About this Gig
Is harmful content slipping through your platform? Are your moderators inconsistent, overwhelmed, or burning out?
I provide professional content moderation and Trust & Safety services reviewing user-generated content against your community guidelines with the precision, speed, and psychological resilience this work demands.
What makes my approach different: I have a background in Clinical Psychology. That means I understand the cognitive and emotional impact of harmful content on your users and on your moderation team. I don't just flag violations. I apply structured judgment to edge cases, maintain consistency under high-volume pressure, and document decisions in ways that hold up to audit.
My Trust & Safety track record:
3+ years moderating high-volume digital content at enterprise scale
Experience across categories: violence, harassment, hate speech, misinformation, graphic material, NSFL content.
Psychological resilience: I have deliberate self-regulation protocols for sustained exposure to disturbing content.
I work in English and Spanish. Available for one-time projects and ongoing contracts.
FAQ
What types of content can you moderate?
Text-based content (posts, comments, reviews, forum submissions, chat messages), image descriptions and alt-text, marketplace listings, and user profiles. For video content, I moderate descriptions, titles, frame-by-frame video review. If you're unsure whether your content type is, message me before
How do you handle edge cases where the policy isn't clear?
I document the reasoning behind every non-obvious decision. If your guidelines have a gap, meaning the content falls in a gray area your policy doesn't explicitly address, I flag it in the report and recommend how the policy could be clarified.
How do you maintain quality and accuracy when reviewing disturbing content at volume?
This is where my psychology background becomes operationally relevant. I have deliberate self-regulation protocols developed over 3+ years of high-volume content review — including exposure management, structured decision-making frameworks, and cognitive distancing techniques.
Is this service confidential? Can I share sensitive platform data with you?
Yes. I treat all client content with strict confidentiality — I don't share, discuss, or reference any content outside of our working relationship. If your project requires an NDA, I'm open to signing one before we begin. This is standard practice in Trust & Safety work and I have no objection to it
