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Fiverr Pro
English
$
USD
I will build make com ai automation for shopify and ecommerce customer support
Levi
About this gig
Are order-status emails burying your support team?
Are routine questions delaying replies to real problems?
I will build a controlled Make.com AI automation for growing Shopify stores. The workflow can classify incoming support messages, retrieve live order details, prepare policy-aware replies, route exceptions for human review, and log each case for visibility.
Depending on your package, you can receive:
support inbox and Shopify integration
AI intent classification and reply drafting
order-status lookup and customer matching
approval steps before sensitive responses
Slack or email escalation alerts
error handling, testing, documentation, and handoff
This is not a generic chatbot. It is an operations workflow built around your store policies, support inbox, and escalation rules.
Refunds, cancellations, payment changes, legal decisions, and other irreversible actions are excluded unless separately scoped with explicit safeguards. You provide active Shopify, Make.com, inbox, and AI accounts; subscription and API costs are not included.
Message me before ordering with your support channel, common ticket types, and desired approval rules.
Get to know Levi
Levi
Implementing Ai Solutions for businesses using automation systems
- FromUnited Kingdom
- Member sinceAug 2026
- Avg. response time1 hour
Languages
English, Spanish
I help founders implement AI and automated systems that eliminate manual work, remove operational bottlenecks, and support sustainable growth. Our focus is on outcomes that are reducing dependency on staff, improving efficiency, and building systems that scale reliably as the business grows. From refining ideas to delivering stable, long-term systems, we ensure every automation drives real efficiency and measurable ROI. Please feel free to get in touch
FAQ
Will the AI automatically send customer replies?
Sensitive replies require approval by default. Automatic sending can be enabled only for approved, low-risk templates after testing.
Can the workflow check live Shopify order information?
Yes. It can retrieve supported order, customer, fulfillment, and tracking information based on the agreed permissions.
Which support inboxes can you connect?
Gmail and Outlook are commonly supported. Gorgias, Help Scout, Zendesk, or another helpdesk depends on its API access and the selected package.
Are API and subscription costs included?
No. Third-party subscriptions and usage fees are paid directly by the buyer.
Will you need access to customer data?
Only the minimum data required for building and testing. Access should be provided through approved invitations or secure account connections.
