I will provide remote IT support

Dominic.S

Philippines

I speak Tagalog, English

IT Support, Customer Support, Data Entry, Web Developer

IT Specialist and Information Technology graduate combining hands-on technical support expertise with 5+ years of electronics hardware and client-facing experience. Proven track record in help desk tr...
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About this Gig

Running an online business or content channel requires juggling customer tickets, technical glitches, and digital media. I provide reliable, multi-skilled virtual assistance so you can focus on growing your business while I handle the daily operational and technical load.

Services Offered

  • Remote IT Support & Troubleshooting:
  • Windows/macOS basic configuration and diagnostic support
  • Software installation, browser issues, and tool setup
  • Network troubleshooting and remote assistance via AnyDesk/TeamViewer
  • Customer Support & Helpdesk:
  • Email, live chat, and ticketing management (Zendesk, Freshdesk, Intercom, Gmail)
  • E-commerce order inquiries, tracking updates, and refunds
  • Clear, professional, and empathetic communication
  • Video Editing & Media Creation:
  • Short-form video editing for TikTok, Instagram Reels, and YouTube Shorts
  • Dynamic captions, pacing cuts, background audio, and sound effects
  • Basic color correction, transitions, and logo/branding overlays

Why Choose Me?

  • Multi-Disciplinary: No need to hire three separate freelancers for tech, support, and basic media tasks.
  • Fast & Communicative: Quick response times, proactive problem-solving, and clear progress updates.


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provide remote IT support
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provide remote IT support

Device:

Desktop

•

Laptop

Operating system:

Windows

•

IOS

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