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Fiverr Pro
English
$
USD
I will be your shopify and ecommerce customer support agent in french and english
Social Media Manager, Design, Reels, Ads and Client Care
Great content gets attention. Great customer care keeps it.
I help SMEs and entrepreneurs grow on social media: strategy, content, flyers & visuals, Reels, ads, community management and client suppor...
About this Gig
Struggling to answer customer inquiries on time while managing operations? Don't let slow
response times ruin your store's conversion rate. I will be your dedicated E-commerce
Customer Support Agent, handling emails, live chat, and social media inquiries with empathy
and efficiency.
KEY CAPABILITIES PROVIDED:
- Multi-Channel Support: E-mail ticketing (Zendesk, Gorgias), Shopify Live Chat, and Social
Media DMs.
- Ticket Resolution: Managing order status updates, replacements, refunds, and return
labels.
- Retention Strategy: Converting complaints into five-star reviews through professional
communication.
FREE BONUS: Custom templates and macros setup for your store included!
Ready to reclaim your time and restore your focus? Message me now I offer a FREE discovery call to understand exactly how I can help streamline your busines
My Portfolio
FAQ
What tools are you familiar with?
: I work with Google Workspace, Microsoft Office, Canva, Notion, Trello, Asana, Dropbox, and most common business tools.
Can I use the hours for different tasks?
Yes — the hour packs are fully flexible. You can split them across different tasks within the validity period.
Do you handle confidential information?
Absolutely. I treat all client data with full confidentiality and am happy to sign an NDA if needed.
