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English
$
USD
I will create restaurant staff training manuals, service sops and checklists
Restaurant marketing, menu analysis, reels and staff training
I'm Lincoln — 10+ years running restaurants, now a growth consultant for independent restaurants. Most restaurants don't have a marketing problem. They have a visibility problem: customers can't find ...
About this Gig
Does every new employee learn your restaurant a different way?
I will turn your front-of-house service routines into tailored training materials your team can follow.
Choose the package for one restaurant location:
Basic: 3 service SOPs and 1 checklist.
Standard: 7 SOPs, 3 checklists and a 7-day onboarding schedule.
Premium: 12 SOPs, 5 checklists, a 14-day onboarding schedule, manager coaching guide and 10-question knowledge check with answers.
Topics can include opening and closing, greeting and seating, order-taking, menu knowledge, upselling and complaint escalation. We agree on the topics from your restaurant details and approved processes.
You receive editable Word files and PDFs. The onboarding schedules are written plans; live training is not included.
Kitchen training, food-safety certification and legal/HR drafting are excluded. Allergy guidance uses your approved escalation process. Results depend on how your team applies the materials.
Send your current workflow, menu, staff roles and training challenges to get started.
Industry:
Food & beverage
Target country:
Worldwide
My Portfolio
FAQ
Do you provide live or on-site training?
No. This Gig delivers written training manuals, service procedures, checklists and the onboarding plans included in your package. You or your manager deliver the training. Calls and on-site sessions are not included.
Is this a generic template?
No. Every manual is written for your restaurant — your roles, your service style, your standards. Templates don't train teams; specific standards do.
What is a service SOP, and what counts as one?
An SOP is a step-by-step procedure for one agreed front-of-house task, such as greeting guests or handling a complaint. Each distinct task counts as one procedure. A checklist is a separate practical list for completing or checking tasks.
Can you include menu knowledge and upselling?
Yes, within your package's procedure count, using the menu, product details and sales approach you supply. Allergy questions follow your approved escalation process. Kitchen training and food-safety certification are not included.
What format is the manual?
An editable document (Google Docs / Word) so you can update it as your team grows.
Does this cover multiple locations or legal/HR policies?
Each package covers one location and front-of-house service. Legal/HR drafting, employment policies, kitchen training and certification are excluded. Message me before ordering for multiple locations or a larger scope.
What do you need from me?
Your restaurant name and concept, the roles you need covered, and any existing rules or training material you have.
Can you include food-safety or allergy procedures?
Yes — tell me your local requirements and I'll build them into the checklists. (This doesn't replace professional food-safety certification.)
