I will write clear sops and process documentation for your business
About this Gig
Hi, I'm Lizzy,
thanks for stopping by my gig.
Most SOPs fail before they're written, because whoever's writing them is guessing rather than pulling out what's actually in someone's head. I start with a quick chat or walkthrough to capture the steps, exceptions, and judgment calls that never made it onto paper, then structure that into something a new hire could follow without messaging you ten questions.
I've spent years in talent acquisition, healthcare operations, and executive support, writing SOPs and onboarding guides for processes involving real decisions and people, not just software clicks.
Here's what's included:
- A short intake chat to capture what's not written down anywhere
- Step by step SOPs for any task or process
- Onboarding guides and policy documentation
- Screenshots and annotated instructions where relevant
- Troubleshooting notes for real world issues
- Process flowcharts for anything more complex
- Word or Google Docs, with Notion/Confluence on request
Still building my reviews here on Fiverr, but the experience is real. I communicate clearly, hit deadlines, and ask the right questions upfront. Message me and let's chat about what you need.
Lizzy
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
You're new to Fiverr, why should I trust you with this?
I'm new to this platform, but not to this work. I bring genuine, hands on experience writing SOPs for real operational use, and I'm happy to share a portfolio sample before you commit to a package.
Do you need admin access to our system?
Ideally yes, even temporary or view only access, so I can accurately document each step. If that is not possible, a recorded walkthrough works too.
Can you include screenshots?
Yes, screenshots and troubleshooting notes are included as standard, not an add on.
What if our process changes after delivery?
Revisions are included per package tier. For larger changes, we can scope a follow up update at an agreed rate.
Is there a limit to how long each SOP can be?
Each package covers SOPs up to 3 pages. Longer or more complex processes may need a custom quote, so please let me know the scope before ordering.
Do you write SOPs for technical or software specific processes?
Yes, this is one of my strongest areas - going into a system and documenting how to use it step by step, including the sticking points. If the process involves deep technical or developer-level detail (like coding or system architecture), let's chat first to make sure it's the right fit.
Can you create process flowcharts as well as written SOPs?
Yes, flowcharts are included in the Premium package. They can be added to other tiers as an add on at an additional rate.
How do you handle confidential business information?
With discretion. I treat all process details and system access as confidential, and only use them to complete the task.

