I will provide professional back office and operations support
About this Gig
Are you an overwhelmed e-commerce store owner? Between managing orders, customer inquiries, and data entry, its easy to lose sight of growth. As a professional Operations Manager, I provide more than just "assistance"I provide operational excellence.
I specialize in being the back-office partner for entrepreneurs on Shopify, Etsy, and Amazon. My goal is to streamline your daily tasks so you can focus on scaling your brand.
What I offer in this Gig:
- Order Management: Precise fulfillment tracking and supplier coordination.
- Customer Support: Professional email and inquiry handling.
- Data Organization: Accurate management of inventory and spreadsheets.
- Store Maintenance: Product uploads and description updates.
- Web Research: Competitor analysis and product sourcing.
Why hire an Operations Manager?
- Reliability: 100% on-time delivery and proactive communication.
- Detail-Oriented: I catch the errors that others miss.
- Confidentiality: Your store data is handled with total security.
- Reporting: I provide clear summaries so you stay in control.
Note: Please message me before ordering so we can discuss your specific business needs!
Purpose:
Business
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Other Virtual Assistant Services I Offer
FAQ
How do you handle platforms like Etsy or Amazon?
I apply high-level management principles—accuracy and organization—to any platform. While I specialize in Shopify, I quickly master your specific workflow and dashboard to ensure your back-office runs like clockwork. I’m happy to do a quick walkthrough to align with your needs.
How do we communicate and track the progress of my tasks?
Transparency is key. I provide a daily or weekly summary (depending on your package) directly through the Fiverr workspace. For the Standard and Premium tiers, I can also maintain a shared "Task Tracker" so you can see exactly what has been completed in real-time.
Is my business data and customer information secure?
Absolutely. As an Operations Manager, I prioritize data integrity and confidentiality. I recommend providing access via "Staff Accounts" with limited permissions whenever possible. I never share your store data, supplier lists, or customer information with third parties.
What if I need a custom amount of hours per month?
I am happy to scale with your business needs! If the 25-hour Monthly Retainer doesn't fit your current volume, please message me for a Custom Offer. We can tailor a package that fits your specific hourly requirements and budget.
