I will do shopify customer support, store management, and be your pro shopify expert
Gig Summary
eCommerce Development, Operations and Workflow Specialist
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Looking for a Shopify customer support expert who can keep your store running smoothly and your customers happy? You're in the right place!
I'm a dedicated Shopify store manager and customer service specialist with years of experience helping eCommerce businesses grow. I handle the daily tasks that take up your time so you can focus on scaling your store.
Shopify Customer Support Services:
- Order Management Processing orders, tracking shipments, handling returns & refunds.
- Email Support Managing inboxes, replying to inquiries, sending updates, and follow-ups.
- Ticketing Systems Skilled in Zendesk, Gorgias, Freshdesk and much more.
- Live Chat Support Engaging with customers in real time via Shopify Chat, Messenger, or WhatsApp.
- CRM Updates Organizing and maintaining customer records for better service.
Additional Shopify Store Management: Product uploads, inventory updates, promotions, app integrations, and more.
Why Hire Me?
- Shopify Admin & Support Expertise
- Skilled in Multiple eCommerce software and tools
- Strong communication & problem-solving skills
- Reliable, detail-oriented & fast learner
Message me today your pro Shopify expert is just one click away!
My Portfolio
Other E-Commerce Management Services I Offer
FAQ
What information do you need from me to get started?
To start working, I’ll need access to your Shopify store (staff or collaborator access), details about your products, your preferred communication style with customers, and any tools/software you already use for support (e.g., Zendesk, Gorgias). If you don’t have these set up, I can help you get sta
Can you handle both customer support and store management at the same time?
Yes! I specialize in both areas. I can take care of your customer inquiries, order processing, returns, and refunds while also keeping your store updated, inventory managed, and promotions running smoothly.
Do you work with ticketing systems and live chat tools?
Absolutely. I’m experienced with Zendesk, Gorgias, Freshdesk, Tidio, and Shopify Chat, as well as Messenger and WhatsApp integrations. I can also suggest and set up the right tools for your store if needed.
Will you be able to communicate with customers in my brand’s tone and style?
Yes. Before starting, I’ll review your brand guidelines, previous communication examples, and preferred tone to make sure every customer interaction matches your brand’s voice.
Can you work in my time zone and provide daily updates?
Yes, I can adjust my working hours to match your business needs. I also provide regular updates so you’re always aware of what’s been completed and any issues that may need your attention.
21 reviews for this Gig
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| (2) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
S stevewebs16

United Kingdom
Ongoing collaborationGreat work done on my website, kept me updated through the process 10/10
$600-$800
Price
1 day
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAmazing work for my brand, everything was done to a high standard well pleased and total recommend 10/10
$200-$400
Price
1 day
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAmazing work done to my website, so pleased and kept updated along the way 10/10
$50-$100
Price
2 days
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAll the updates that I asked for have been done to 100%, kept me updated every step of the way, would total recommend 10/10
$50-$100
Price
3 days
Duration
Helpful?M mikeyschu

United States
Ongoing collaborationHumera was incredible to work with! She went above and beyond to help me import my Kickstarter orders into Shopify, communicating consistently and making sure every detail was handled quickly and correctly. She’s professional, reliable, and genuinely cares about getting the job done right. I’ll absolutely...
$100-$200
Price
7 days
Duration
Helpful?
21 reviews for this Gig
| (19) | ||
| (0) | ||
| (0) | ||
| (2) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
S stevewebs16

United Kingdom
Ongoing collaborationGreat work done on my website, kept me updated through the process 10/10
$600-$800
Price
1 day
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAmazing work for my brand, everything was done to a high standard well pleased and total recommend 10/10
$200-$400
Price
1 day
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAmazing work done to my website, so pleased and kept updated along the way 10/10
$50-$100
Price
2 days
Duration
Helpful?S stevewebs16

United Kingdom
Ongoing collaborationAll the updates that I asked for have been done to 100%, kept me updated every step of the way, would total recommend 10/10
$50-$100
Price
3 days
Duration
Helpful?M mikeyschu

United States
Ongoing collaborationHumera was incredible to work with! She went above and beyond to help me import my Kickstarter orders into Shopify, communicating consistently and making sure every detail was handled quickly and correctly. She’s professional, reliable, and genuinely cares about getting the job done right. I’ll absolutely...
$100-$200
Price
7 days
Duration
Helpful?

