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Fiverr Pro
English
$
USD
I will provide bilingual customer support and QA supervision
About this Gig
I am a bilingual (EnglishSpanish) Customer Support Supervisor and Quality Assurance professional with experience supporting teams and ensuring high-quality customer interactions through chat and email.
I help businesses improve customer satisfaction by providing reliable support, ticket handling, and quality reviews while following established processes and standards.
What I can help you with:
Chat customer support
Email handling and follow-ups
Ticket review and basic QA checks
CRM updates and data entry
Agent feedback and task tracking
I am detail-oriented, organized, and committed to delivering professional results on time.
Please message me before placing an order so we can clearly define your needs and expectations.
Social media platform:
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Salesforce
Knowledge base software:
Liveagent
FAQ
What tools or platforms do you use?
I am familiar with CRM systems, ticketing platforms, and Google Sheets to manage customer interactions and track tasks efficiently.
Do you offer long-term or ongoing support?
Yes, I am available for long-term and ongoing support depending on your business needs. Please message me before placing an order.
