I will troubleshoot and fix windows errors, slow PC, and network problems

Is your Windows PC slow, showing errors, or having network problems? I will find the cause and guide you through the fix, step by step.

I have more than 4 years of experience in Level 1 and Level 2 IT support, including operating system troubleshooting, hardware checks, backups, and network diagnostics.

What I can help with:

• Windows errors and update problems
• Slow startup and low disk space
• Driver and software installation issues
• Wi-Fi and internet connection problems
• Backup and reinstallation guidance

How it works:

1. Send me the problem, your Windows version, and screenshots.
2. I diagnose it and send clear written steps.
3. You follow them and share the result, and I adjust the steps if needed.

All support is by written chat, in English or Spanish. I do not use remote access tools. If the cause is a failed hardware part, I will tell you what to replace.

I care about the experience of the people I help, so I explain each step clearly.