I will provide customer support for saas and ecommerce businesses

United States

I speak English

Remote Customer Support and Logistics Professional

I provide reliable customer and technical support for SaaS, e-commerce, logistics, and service-based businesses. My experience includes email, chat, and phone support, order management, shipment coor...
About this Gig

Get reliable customer and technical support for your SaaS, ecommerce, or service-based business.


I can assist with email, live chat, and customer communication, including troubleshooting, order updates, escalations, shipment coordination, and general support tasks. My background includes Tier II Apple support, logistics coordination, and B2B customer service in fast-paced environments.


Packages:


  • Customer Support Assistance: Up to 30 customer interactions via email/chat with troubleshooting and clear documentation
  • Enhanced Support: Up to 60 customer interactions via email/chat with troubleshooting, escalations, and documentation
  • Full Customer Support Coverage: Up to 120 customer interactions via email/chat with troubleshooting, escalations, follow-ups, and detailed documentation


Custom support plans are available. Feel free to message me with your project or support needs.

Messaging platform:

Email

SMS

Social media

Live chat

Language:

English

Work model:

Project-based

Weekly assistance

Industry:

E-Commerce

Hardware & electronics

Software

Purpose:

Business