I will install and configure zammad helpdesk and email ticketing system

United States

I speak English, Italian, German

A Freelancer

I’m a versatile freelancer who helps individuals and businesses bring ideas to life and get things done. I take time to understand your goals, communicate clearly and pay attention to the details that...
About this Gig

Missed support emails? Unsure who is handling each customer request?

I will install and configure Zammad helpdesk so your team can organize enquiries, assign tickets and manage customer support in one place.

My services include:

  • Zammad installation on your server
  • Domain and HTTPS configuration
  • Support email connection
  • Agent accounts, roles and support groups
  • Ticket assignment and notification settings
  • Automated replies and ticket routing rules
  • Basic branding and system configuration
  • Testing and handover guidance

Whether you need a fresh installation or a configured support desk, I will work within your selected package and agreed requirements. Email packages include testing incoming messages and outgoing replies.

Hosting, domains and email accounts are buyer-provided. Existing ticket migration, SSO and custom integrations require a separate quote.

Message me before ordering with your hosting details, team size and support requirements.

Software type:

Other