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Fiverr Pro
English
$
USD
I will provide live chat and email support
Efficiency and Accuracy at Every Step
With 10+ years in customer service and a strong accounting background, I bring financial insight and tech expertise to every project. In my current IT operations role, I’ve expanded into IAM and SOC 2...
About this Gig
Looking for a reliable, professional, non-voice customer support specialist?
I will handle your live chat and email inquiries with speed, accuracy, and professionalism.
Services include:
- Answering customer emails & chat messages promptly
- Troubleshooting technical issues via text
- Following your scripts, FAQs, or guidelines
- Drafting polite, clear, and professional responses
Why choose me?
- 5+ years experience in tech support
- Fast and accurate replies
- Fully remote & text-based (no voice calls)
- Flexible and reliable delivery
Let me help your customers feel heard and satisfied without any phone calls.
FAQ
Do you provide phone support?
No, this gig is 100% text based. I'll handle customer support via live chat and email only.
What types of businesses do you support?
I can assist e-commerce stores, SaaS platforms, tech products, and small businesses. Any customer inquiry that can be handled via chat or email is perfect for this gig.
Can you work outside your time zone?
Yes! I can manage messages according to your schedule, ensuring timely replies within the delivery time.
What if I have more messages than the package allows?
No problem! You can upgrade to a higher package.
Can you follow my existing scripts or guidelines?
Absolutely. I can work exactly according to your FAQs, templates, or response scripts to maintain your brand’s voice.
Do you handle technical troubleshooting?
Yes! I can provide basic troubleshooting and guidance via email or chat, but complex issues requiring system access may need your intervention.
How fast will you respond?
I deliver messages within the agreed package time.
Reviews
1 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nutrimeal
United States
She is the best techinal support person
M 
Seller's Response
Helpful?
Reviews
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
N nutrimeal
United States
She is the best techinal support person
M Seller's Response
Helpful?
