I will be your medical virtual assistant appointment scheduling patient chat support
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
I handle the administrative work so you can focus on patient care.
As a Medical Administrative Virtual Assistant, I manage your clinic's behind-the-scenes operations: appointment scheduling, patient communication, insurance verification, prior authorizations, data entry, documentation, patient follow-ups, and lead conversion.
WHAT I DO
Appointment Scheduling - Answer calls and chats, book appointments, send reminders, reduce no-shows
Patient Communication - Respond to inquiries via phone, email, WhatsApp, Facebook, website chat
Insurance & Prior Authorizations - Verify coverage, submit PAs to insurers, follow up on approvals
Data Entry & Documentation - Update EHR systems, organize patient records, file documents
Patient Follow-ups - Call with test results, reschedule no-shows, improve retention
Lead Conversion - Follow up website inquiries and convert prospects into confirmed appointments
Billing Support - Collect payments, track invoices, organize financial records
Purpose:
Business
Work model:
Monthly retainer

