I will be your customer service representative, email and live chat agent

Pakistan

I speak English, Spanish, French, German, Italian, Turkish

Customer Support Representative, Shopify, Email, Live Chat Support, CRM

Hey, I'm Mahnoor Rana. I have 6 years of experience in Customer Support and Shopify Customer Service. I specialize in Email Support, Live Chat Support, CRM Management, Order Processing, Order Tracking...
About this Gig

Need a reliable Customer Service Representative or Virtual Assistant to handle your daily customer support?


I provide professional customer service, customer support, email support, live chat support, social media support, and order assistance to help online businesses deliver a better customer experience.


I can assist your business with:

Customer Email Support

Live Chat Customer Support

Social Media Replies

Customer Inquiries & Follow-ups

Order & Delivery Inquiries

Returns, Refunds & Cancellations

Customer Complaints & Issue Resolution

Support Ticket Management

Phone Support

Customer Account Assistance

Daily Customer Support Tasks

Summary Reports


I can also work with customer support tools and platforms such as Zendesk, Gorgias, Freshdesk, HubSpot, and Re:amaze, depending on your business requirements.


My goal is to provide professional, friendly, accurate, and timely customer support while helping you save time and maintain customer satisfaction.


Whether you need short-term customer support or ongoing virtual assistant assistance, I am ready to help manage your customer service tasks efficiently.

Social media platform:

Facebook

Instagram

TikTok

Service type:

Non-technical support

Language:

English

German

Timezone:

UTC nighttime

Support software:

Zoho Desk

Freshdesk

Zendesk

Liveagent

Intercom

Knowledge base software:

Document 360

Confluence

Freshdesk