I will setup uvdesk open source helpdesk ticket management system
Linux Systems Administrator, RHEL, SELinux, Ansible, and DevOps
About this Gig
UVDesk is an open source HelpDesk Ticketing Management System.
I will help you achieve setup a complete UVDESK support ticketing system with custom branding suitable for your business. Below are packages explained
Basic
Deliverables
- UVDesk installation and intial configuration
- Basic knowledge base setup with categories, articles, and folders
- User management including agents, customers, and group setup
- A brief guide on how to use UVDesk.
STANDARD
Deliverables
- UVDesk Ticket Management installation with custom configuration
- khowledge base enhancement with marking announcements
- Productivity tools like prepared responses, saved replies, tags, and ticket types
- Branding customization including branding color and logo
- Emailer setup and spam settings configuration
PREMIUM
Deliverables
- Extensive customization
- All in Standard
- Advanced reporting, including agent activity and customer ratings (Kudos)
- Branding and theme customization for unique user experience
- Integration of new apps and plugins to enhance functionalie. Clients will take care the cost associated with plugins.
Device:
Server/Hosting
Operating system:
Linux/Unix
My Portfolio
Other Support & IT Services I Offer
FAQ
Could you provide a detailed video tutorial as well for UVDESK?
Yes! Please contact me first! It might be additional chargeable.
3 reviews for this Gig
| (2) | ||
| (1) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
C christianreyesr

Peru
En todo momento explicó detalle sobre las dudas que tenía, de antemano explico el servicio que ofrecía y si hace falta algún otro detalle para poder completar el requerimiento que tenía. Siempre se preocupo por resolver esas dudas al respecto.
$50-$100
Price
4 days
Duration
Helpful?A 
aclay27

United States
Great work, took our team time to get everything setup for him to work, but he was patient and understanding and delivered what we needed!
$100-$200
Price
1 day
Duration
Helpful?Y yves_francis

Germany
Good. This guy help me a lot. No Problem. Everithnng ok. Thanks
$50
Price
1 day
Duration
M 
Seller's Response
Helpful?
3 reviews for this Gig
| (2) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
C christianreyesr

Peru
En todo momento explicó detalle sobre las dudas que tenía, de antemano explico el servicio que ofrecía y si hace falta algún otro detalle para poder completar el requerimiento que tenía. Siempre se preocupo por resolver esas dudas al respecto.
$50-$100
Price
4 days
Duration
Helpful?A 
aclay27

United States
Great work, took our team time to get everything setup for him to work, but he was patient and understanding and delivered what we needed!
$100-$200
Price
1 day
Duration
Helpful?Y yves_francis

Germany
Good. This guy help me a lot. No Problem. Everithnng ok. Thanks
$50
Price
1 day
Duration
M 
Seller's Response
Helpful?

