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I will provide bilingual customer support for your digital products

Jose R

Venezuela

I speak Spanish

Traductor de Audio Ilustrador Digital y Asistente Virtual

¡Hola! Soy José. Combino precisión técnica y creatividad visual. Me especializo en traducción de audio para formatos largos (podcasts, exposiciones), manejando con fluidez terminología técnica en área...
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About this Gig

Are you overwhelmed by customer tickets, account issues, and activation problems?

Running a digital product business is fast-paced. You need a Customer Support Agent who actually understands how digital delivery works, not just a generic VA. I specialize in providing fast, bilingual (English/Spanish) support for businesses selling software, digital licenses, game top-ups, and streaming subscriptions.

What I can handle for you:

  • Account troubleshooting and password resets.
  • Guiding users through software installations and license activations.
  • Fast replies to social media DMs, emails, and Zendesk/Discord tickets.
  • Handling refunds, complaints, and turning angry buyers into loyal clients.

I know the urgency of digital sales. Let me handle the inbox so you can focus on scaling your business. Message me to discuss your workflow!

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provide bilingual customer support for your digital products
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provide bilingual customer support for your digital products

Service type:

Technical support

Language:

English

•

Spanish

Timezone:

UTC daytime

Support software:

Zendesk

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Other

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