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I will setup shopify email automation with mailchimp klaviyo postscript omnisend brevo
Makengo Ives
About this gig
Most Shopify stores focus heavily on acquiring customers but lose revenue because they don't have a proper retention strategy.
I will build a Shopify-Klaviyo customer segmentation and retention strategy designed to increase repeat purchases, customer lifetime value, and overall store profitability.
What You'll Get
- Shopify Customer Segmentation Strategy
- Shopify Klaviyo Audience Analysis
- Shopify Retention Marketing Roadmap
- Shopify VIP Customer Framework
- Shopify Win-Back Campaign Strategy
- Shopify Customer Lifecycle Mapping
- Shopify Churn Reduction Recommendations
Tools & Apps
- Klaviyo
- Shopify Analytics
- Shopify Customer Reports
- Google Analytics
- Loyalty & Rewards Apps (when applicable)
Whether you're launching a new store or scaling an existing brand, a strong retention system can unlock more revenue from customers you already paid to acquire.
ORDER NOW AND TURN MORE FIRST-TIME BUYERS INTO LOYAL REPEAT CUSTOMERS.
Respect third-party rights
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Get to know Makengo Ives
Makengo Ives
Shopify Marketing and CRO Specialist
- FromUnited Kingdom
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English, French, Italian, Spanish
I'm a Shopify Marketing & CRO Specialist helping ecommerce brands turn traffic into profitable sales.
With 5+ years of experience in Shopify optimization, conversion rate improvement, tracking setup, landing page optimization, and customer retention, I focus on the metrics that matter most—sales, ROAS, AOV, and customer lifetime value.
Whether you're launching, scaling, or fixing a struggling store, I'll help build a data-driven growth system.
Let's turn more visitors into customers and create sustainable ecommerce growth.
FAQ
Why is customer segmentation important for Shopify stores?
Segmentation allows you to send highly relevant messages to different customer groups, leading to better engagement, higher conversions, and increased revenue.
What types of customer segments can be created?
Segments can include VIP customers, repeat buyers, high-value customers, inactive customers, first-time buyers, recent purchasers, and many more.
How does retention marketing increase profits?
Retention marketing focuses on generating additional purchases from existing customers, which is usually more cost-effective than acquiring new customers.
What is a customer lifecycle strategy?
A customer lifecycle strategy maps customer behavior from first purchase to loyal repeat buyer and identifies opportunities to increase lifetime value.
Can segmentation help reduce customer churn?
Yes. Proper segmentation helps identify at-risk customers early and allows targeted campaigns that encourage them to return and purchase again.
What is a win-back strategy?
A win-back strategy targets inactive customers with personalized offers and messaging designed to reactivate them before they are permanently lost.
