I will shopify customer service and order fulfillment VA
Your Trusted Ecommerce Virtual Assistant for Shopify eBay Amazon and Etsy
About this Gig
I specialize in turning "Where is my order?" emails into 5-star reviews and ensuring your fulfillment process is seamless and error-free.
What I Offer:
- Expert Order Fulfillment
- DSers / AutoDS / Zendrop: Processing orders daily with 100% accuracy.
- Tracking Management: Uploading tracking numbers and resolving sync issues.
- Supplier Communication: Messaging suppliers to resolve stock or shipping delays.
Top-Tier Customer Service
- Email Support: Handling inquiries via Gmail, Outlook, or Shopify Inbox.
- Helpdesk Mastery: Expert in Zendesk, Gorgias, and Freshdesk.
- Issue Resolution: Managing refunds, returns, and address changes professionally.
- Social Media: Moderating comments and responding to DMs on FB/IG.
️Extra Value
- Identifying and reporting winning products.
- Basic Shopify store tweaks (navigation, descriptions).
- Fraud order detection and prevention.
Why Hire Me?
- 2026 Ready: I use AI-assisted tools (like ChatGPT for drafting) to ensure lightning-fast response times.
- Detail-Oriented: I treat your store like my own.
- Clear Communication: Fluent English and daily progress report.
Ready to reclaim your time? Order now
My Portfolio
FAQ
Do you provide full-time daily assistance?
Yes. You can book me for part-time or full-time daily work based on your schedule
Which platforms do you support?
Shopify, eBay, Amazon, Etsy, and other dropshipping stores.
Do you need access to my Shopify store?
Yes, I will need "Staff Access" to your Shopify admin (Orders and Customers permissions) and your fulfillment app (e.g., DSers).
Can you handle returns and refunds?
Absolutely. I follow your specific store policy to process returns and issue refunds or store credits as needed.
Which apps do you have experience with?
I am proficient with DSers, AutoDS, CJ Dropshipping, Spocket, Zendesk, Gorgias, Klaviyo, and Loox Reviews.
