Browse categories
Explore
Fiverr Pro
English
$
USD
I will audit your email SMS and whatsapp CRM strategy
Manon Fifi
About this gig
I will provide a detailed CRM audit designed to help your e-commerce brand improve customer retention, conversion and long-term growth.
This audit can include:
- Email marketing review
- SMS & WhatsApp strategy analysis
- Customer journey evaluation
- Flow optimization opportunities
- Customer retention analysis
- Loyalty program recommendations
- Segmentation & automation review
- AOV, LTV & retention insights
- Brand consistency across CRM channels
- Copywriting & design insights
You will receive actionable recommendations focused on improving customer experience, retention and overall CRM performance through a strategic and data-driven approach.
Get to know Manon Fifi
Manon Fifi
Ecommerce Growth and CRM Specialist
- FromUnited Arab Emirates
- Member sinceOct 2024
- Avg. response time1 hour
Languages
English, French
I help e-commerce and lifestyle brands build and optimize their marketing ecosystem through strategy, CRM, Shopify management and performance marketing.
My expertise includes Shopify optimization, email/SMS/WhatsApp CRM, Meta Ads, influencer marketing, customer retention and e-commerce growth strategy.
With experience in both international corporate and freelance environments, I combine strategy, creativity and data analysis to help brands scale sustainably.
FAQ
What do you need to start the audit?
I may need temporary access to your Shopify store, CRM platform or analytics depending on the selected package. All accesses can be shared securely.
Which CRM platforms do you work with?
I can work with Shopify Email, Klaviyo, Mailchimp and other common CRM platforms used by e-commerce brands.
Will you implement the recommendations?
This gig focuses on strategy and audit recommendations. Implementation support can be discussed separately depending on your needs.
Is this audit suitable for small brands?
Yes. Whether you are launching your brand or already scaling, the audit is designed to identify clear opportunities to improve retention and customer experience.
What will I receive?
Depending on the selected package, you will receive a Loom video, PDF report or detailed strategic recommendations with actionable next steps.
Can this help improve customer retention?
Yes. The audit is specifically designed to identify opportunities to improve retention, customer lifetime value (LTV), customer experience and overall CRM performance.
