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Fiverr Pro
English
$
USD
I will be your reliable customer service representative and customer support agent
Gig Summary
Reliable and Scalable Customer Support for Fast Growing eCommerce Stores
Hi, I'm Manan, a Customer Support Manager & Operations Expert with 9 years of experience helping Shopify, DTC, and e-commerce brands deliver exceptional customer support. My team and I specialize in p...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
What people loved about this freelancer
anonym561
Switzerland
I was initially hesitant to hand over my customer support to someone else, but working with Manan and his team has been a great decision! They handle all my...
colinmohr
United States
Abdul has done a fantastic job managing our customer support inbox. He answers emails quickly with a clear and professional tone that fits our brand perfectly....
johnsebb
Portugal
Does an excellent job handling my customer service. He's professional, responsive, and make sure every customer is taken care of. Highly recommend!
sngraniela25
United States
Wonderful experience! Quick and efficient and understands all the details of the project. A wonderful customer service rep! I will hire him for more projects. Great english skills too!
instacarsct
United States
Manan, delivers exceptional service with remarkable speed and efficiency. His ability to quickly grasp new information and apply it seamlessly to customer inquiries...
About this Gig
Are you looking for a reliable customer service representative, a dedicated customer support agent, a customer success manager, or a virtual assistant for appointment setting and business process outsourcing? Your search ends here!
Services I Offer:
1) Operations & Technical Support for SaaS products, IPTV platforms, Robot Management operations, courier/delivery companies, and healthcare businesses.
2) Ecommerce Customer Service for TikTok Shops, Amazon & Shopify store customer service, including Email support & live chat (1-min SLA), inbound/outbound calls, social media handling, order fulfillment, refunds, chargebacks, subscription management, and Complete Store Management
By working with me, you'll get:
- Top-notch Customer service.
- Dedicated agent focused on your tasks.
- Scalable support with extra agents if needed.
Platforms we have worked on:
- Shopify & Amazon Stores
- TikTok Shop
- Etsy
- Ebay
- Woocommerce
- SAAS
Tools we have experience with:
- Zendesk
- Gorgias
- Intercom
- Meta Business Suite
- HelpDesk
- Freshdesk
- Dialpads
- Re-Amaze
- Kustomer
- Dropshipping and many more tools.
Partner with me for exceptional customer support and scalable solutions that enable 24/7 operations.
Clients I’ve worked with
Aurealface
We are working with Aurealface, providing full email support and Meta (Facebook & Instagram) social media customer support, ensuring every customer query is handled promptly and professionally. Aurealface is my recurring client!
Mar 2026
SHARONSAID
We are currently working with Sharonsaiddress as their full-time customer support team, handling email, live chat, and Meta (Facebook & Instagram) support, ensuring every customer is taken care of quickly and professionally.
Sep 2025
My Portfolio
FAQ
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business. Whether it's a unique CRM, ERP, or any other platform specific to your operations, I'm committed to quickly getting up to speed to provide the best possible support for your customers.
Do you offer customer support for businesses not listed in your gig description?
Yes! My core skills and expertise can be applied across a wide range of industries. If your business isn’t listed, simply share the details with me, and I’ll be happy to provide customer support according to your needs.
What are your working hours for providing customer support or customer service?
I am available 24/7 to assist with your customer service needs. Feel free to reach out at any time, and I'll respond promptly!
What languages do you provide customer support in?
I provide customer support primarily in English. Whether it’s through email support, live chat support, social media service, or phone calls, I ensure clear and effective communication to assist your customers with their needs.
What specific platforms do you support for e-commerce customer service?
I support a wide range of e-commerce platforms for customer service, including Shopify, Amazon, Etsy, eBay, and WooCommerce. I’m experienced in managing various tasks such as order fulfillment, processing, scheduling, partial refunds, disputes, chargebacks, and more.
Do you offer technical support for SaaS products?
Yes, I offer comprehensive technical support for SaaS products. I specialize in system management and technical support, particularly for app builders, robot management systems, and IPTV setups.
Reviews
209 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
Z zoomev
United Kingdom
Amazing customer services provided by this team. Jumped on a call with us, went through each part of the flow. Within 1 day they were all trained and dealing with our customers. Always on time and share daily report. 100% recommend to anyone looking for customer services support for their business.
$200-$400
Price
11 days
Duration
M 
Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
8 days
Duration
M Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
9 days
Duration
M Seller's Response
Helpful?V 
voicevixen
United States
Ongoing collaborationGreat attention to detail and prompt work. Reliable and trustworthy.
$100-$200
Price
6 days
Duration
M Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
10 days
Duration
M Seller's Response
Helpful?
Reviews
209 reviews for this Gig
| (209) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
Z zoomev
United Kingdom
Amazing customer services provided by this team. Jumped on a call with us, went through each part of the flow. Within 1 day they were all trained and dealing with our customers. Always on time and share daily report. 100% recommend to anyone looking for customer services support for their business.
$200-$400
Price
11 days
Duration
M Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
8 days
Duration
M Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
9 days
Duration
M Seller's Response
Helpful?V voicevixen
United States
Ongoing collaborationGreat attention to detail and prompt work. Reliable and trustworthy.
$100-$200
Price
6 days
Duration
M Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
10 days
Duration
M Seller's Response
Helpful?
