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English
$
USD
I will be your shopify virtual assistant or ecommerce customer service
Committed to Excellence in Every Project
Hi, I'm Manan, a customer support management & operations expert with 9 years of experience helping E-commerce stores, SaaS products, Healthcare & Tech businesses deliver dedicated customer support. M...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Are you looking for a dedicated Customer Support Agent and Customer Service Representative to help you with your Shopify, TikTok Shop, Amazon, or any other Ecommerce store customer support? You've come to the right place!
Services I Provide (Available 24/7):
- Shopify Customer support (including Dropshipping stores)
- Amazon Customer Support
- TikTok shop customer support
- Shopify Virtual Assistance
- Order Fulfillment & Processing
- Subscription Management & Renewals
- Email & Chat Support
- Live Chat Support (5-minute SLA)
- Inbound/Outbound Call Handling
- Tracking & Delivery Updates
- Social Media Reply Management
Whether it's responding to order inquiries, managing customer expectations, or handling backend operations, I bring professionalism and efficiency to every task.
Tools I Have Worked With:
- HelpDesk, Gorgias, Zendesk, FreshDesk
- Shopify Support Tools, Gmail Suite
- Opsgenie, Kustomer, Dialpad
- Dropshipping Tools (Dropified, Zendrop, DSER, Honestfulfilment)
- Social Media Management Tools
Your customers deserve the best customer support, and I'm here to deliver it. Contact me now, and let's work together
Messaging platform:
•
SMS
•
Social media
•
Live chat
Language:
English
Work model:
Weekly assistance
•
Monthly retainer
Industry:
Beauty & cosmetics
•
E-Commerce
•
Fashion & apparel
Purpose:
Business
Clients I’ve worked with
Aurealface
we have worked with Aurealface, providing full email support and Meta (Facebook & Instagram) social media customer support, ensuring every customer query was handled promptly and professionally.
Mar 2026
SHARONSAID
We are currently working with Sharonsaiddress as their full-time customer support team, handling email, live chat, and Meta (Facebook & Instagram) support, ensuring every customer is taken care of quickly and professionally.
Sep 2025
My Portfolio
FAQ
How can we get started?
It’s simple! Just send me a message with your requirements, and we can discuss the details before getting started.
Do you provide email support for Shopify stores?
Absolutely! I manage all aspects of email support, handling general inquiries, special requests, and tech-related issues to ensure your customers receive professional and timely responses.
Can you manage customer support for platforms other than Shopify?
Yes, in addition to Shopify, I also offer customer support services for Amazon Stores, SAAS products, and other eCommerce platforms, ensuring consistent and high-quality service across your business.
Can you handle order fulfillment and disputes on my Shopify store?
Yes, I specialize in order fulfillment management, including processing orders, scheduling deliveries, and resolving disputes like refunds and chargebacks to keep your store running smoothly.
Reviews
13 reviews for this Gig
| (13) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R riitasimoes
Repeat Client
Portugal
We are very happy with the work. Always available to help us.
$200-$400
Price
5 days
Duration
M 
Seller's Response
Helpful?K khellilynn
Repeat Client
United States
My customer service team has been reliable, responsive, and professional. They communicate clearly, document customer issues properly, and always loop me in for important decisions. I appreciate their consistency and support in helping manage daily operations.
$50-$100
Price
2 days
Duration
M Seller's Response
Helpful?K khellilynn
Repeat Client
United States
The customer service team was responsive, polite, and handled communication professionally. They followed instructions carefully and stayed respectful throughout the process. I appreciate their willingness to assist and keep things organized.
$50-$100
Price
1 day
Duration
M Seller's Response
Helpful?B breadhaus
Repeat Client
United States
Great work
$50-$100
Price
5 days
Duration
M Seller's Response
Helpful?B breadhaus
Repeat Client
United States
Awesome work
$50-$100
Price
6 days
Duration
M Seller's Response
Helpful?
Reviews
13 reviews for this Gig
| (13) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R riitasimoes
Repeat Client
Portugal
We are very happy with the work. Always available to help us.
$200-$400
Price
5 days
Duration
M Seller's Response
Helpful?K khellilynn
Repeat Client
United States
My customer service team has been reliable, responsive, and professional. They communicate clearly, document customer issues properly, and always loop me in for important decisions. I appreciate their consistency and support in helping manage daily operations.
$50-$100
Price
2 days
Duration
M Seller's Response
Helpful?K khellilynn
Repeat Client
United States
The customer service team was responsive, polite, and handled communication professionally. They followed instructions carefully and stayed respectful throughout the process. I appreciate their willingness to assist and keep things organized.
$50-$100
Price
1 day
Duration
M Seller's Response
Helpful?B breadhaus
Repeat Client
United States
Great work
$50-$100
Price
5 days
Duration
M Seller's Response
Helpful?B breadhaus
Repeat Client
United States
Awesome work
$50-$100
Price
6 days
Duration
M Seller's Response
Helpful?
