I will provide professional email and live chat customer support
About this Gig
With 4.5 years of experience in customer support, I help businesses deliver fast, friendly, and professional service to their customers. I specialize in email support with clear, timely, and courteous responses, live chat support for real-time customer assistance, and e-commerce support including orders, returns, refunds, and shipping questions all while maintaining high customer satisfaction even during high support volumes. I've worked in fast-paced BPO environments, so I understand how to stay calm under pressure, follow SLAs, and represent your brand professionally in every interaction. Whether you need daily email management or full-time live chat coverage, I'm ready to jump in and support your customers like they're my own. Let's discuss your requirements message me before placing an order if you have questions!
Service type:
Non-technical support
Language:
English
•
Hindi
Timezone:
UTC daytime
Support software:
Zendesk
•
Salesforce
FAQ
Do you have experience with e-commerce businesses?
Yes, I've handled customer support for e-commerce clients, including order tracking, returns, refunds, and shipping-related queries.
What are your working hours?
I'm available during UTC daytime hours and will respond to messages and orders promptly within that window.
