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I will provide the best customer services and support
About this Gig
Hi,
This is Mansoor Ahmed from Pakistan. I am done with the graduation in Business studies and I have a vast knowledge and experience of professional customer support of more than 3 years with international clients whole over the world. I will provide you with the best customer services and support and retain your customers by providing the best possible solutions following all the KPI's and SOP's. My key to success with this role is I always preferred to have a best product knowledge first to be a professional customer support person. I will be more than happy to provide you with my services. :)
Social media platform:
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Other
Service type:
Non-technical support
Language:
English
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Urdu
Timezone:
24/7
Support software:
Zoho Desk
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Zendesk
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Salesforce
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Liveagent
Knowledge base software:
Zoho
FAQ
Can you provide services in any timezone?
Yes! Ofcourse I am available 24/7 for the work to provide my services.
What softwares or tools do you use for customer support?
It depends on you. I have done working with multiple tools and softwars.
Can you handle more than 1 live chat at a time?
Being professional I can handle more than 5 live chats with 100% SLA and in a seconds responses to the queries asked.
