I will build a whatsapp business API chatbot for customer support


About this gig
Your customers are already on WhatsApp. The question is: are you answering fast enough and routing them to the right team?
I build professional WhatsApp customer service chatbots using the OFFICIAL WhatsApp Business Cloud API (Meta) not unofficial tools that risk bans or downtime.
What you get:
Automated FAQ answers (menu + smart keyword matching)
Department routing (Sales, Support, Billing, HR, or your teams)
Customer intake flow (name, email, phone, issue summary)
Interactive buttons & lists (modern WhatsApp UX)
Secure webhook setup + message handling
Session-based conversations (multi-step flows)
SQLite storage for leads/requests (exportable for CRM)
Clean Python codebase you can scale later
Why businesses hire me:
Official API = compliant, stable, business-ready
Built for real support workflows (not a demo bot)
Fast first response 24/7
Less manual work for your team
Structured data before a human takes over
Perfect for:
E-commerce · Clinics · Agencies · SaaS · Real estate · Education · Local services · Any business with repetitive WhatsApp questions
Message me before ordering if you want a quick feasibility check Ill tell you exactly what package fits your case.
Get to know Marko
Top Rated Fullstack, AI Agent Developer
- FromSerbia
- Member sinceJun 2026
- Avg. response time1 hour
Languages
Serbian, English
My Portfolio
FAQ
Do I need a WhatsApp Business account?
Yes. I work with the official Meta WhatsApp Business Cloud API. I’ll guide you through setup.
Is this safe and official?
Yes. We use Meta’s Cloud API and webhooks — not unofficial WhatsApp libraries that can get numbers blocked.
Can it answer my specific business questions?
Yes. You provide FAQ content; I configure matching and menus.
Can it transfer chats to my team?
Yes. It routes by department and collects customer details before handoff.
Do you provide the source code?
Yes (Standard & Premium). You get a structured Python project.
Can you connect to my CRM?
Yes — Premium or as a gig extra (Zapier, webhooks, Google Sheets, etc.).
What do you need from me to start?
Meta app access, FAQ text, department list, sample customer questions, and branding tone.
Are there monthly fees?
Meta may charge per conversation depending on region/category. Hosting is separate (often low cost).

