I will be your social media customer support and chat agent
Virtual Assistant, Data Entry Specialist, Social Media Moderator
About this Gig
Welcome to my Social Media Customer Support Gig!
Are you struggling to keep up with customer messages and comments on your business pages? Let me handle your inbox while you focus on growing your business.
I am a professional and reliable customer support agent, ready to provide top-notch service to your clients. I ensure fast response times, a polite tone, and high-quality assistance.
What I can do for you:
- Respond to Direct Messages (DMs) on Instagram, Facebook, and TikTok
- Reply to comments and engage with your community
- Answer Frequently Asked Questions about your products/services
- Forward complex inquiries or orders to your team
- Maintain a professional and brand-friendly tone
Platforms I manage:
Facebook, Instagram, TikTok, Youtube.
Please contact me before placing an order so we can discuss your specific schedule and requirements.
Social media platform:
•
•
YouTube
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
Knowledge base software:
Confluence
•
Freshdesk
