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English
$
USD
I will automate your sales call analysis with ai and make
Marina S
About this gig
Do you know what really happens on your sales calls? Most calls are never listened to, so weak follow-ups, missed upsells and lost deals stay invisible.
I will build an automated pipeline in Make that does it for you every day:
- Pulls yesterday's incoming calls from your CRM or phone system
- Transcribes them with speech-to-text (speakers separated)
- Analyzes each manager with AI: calls handled, talk time, non-target and successful calls
- Scores 1-5 with comments: push to close, next steps, objection handling, upsell
- Sends a clear report to Telegram or email
Standard and Premium also include error alerts, automatic cleanup of stored data and a Google Sheets log of what each customer asked for, the product category and the call outcome.
What I need: access to your call data (CRM or telephony API), a Telegram bot or email, and your evaluation criteria (I can suggest them).
Works with most CRMs and phone systems that have an API. Message me before ordering and tell me which one you use, and I will confirm it is possible.
Get to know Marina S
Marina S
Frontend Programmer
- FromUkraine
- Member sinceFeb 2026
Languages
English, Ukrainian
I automate sales call analysis: I connect your CRM and phone system (Salesforce, HubSpot, Pipedrive, Dynamics 365, Close, Zoho, Freshsales, etc.) via API, transcribe conversations and analyze them with AI. Every day you get a report in Telegram, Slack or Google Sheets: calls and talk time per manager, non-target and successful calls, scores for closing effort, next steps, objection handling and upselling, plus which products clients asked about. I also add error alerts and automatic data cleanup. Tools: Make, API, Claude, Whisper.
My Portfolio
FAQ
Which CRMs and phone systems do you work with?
Any CRM or telephony system that has an API or can export calls with recordings. Message me before ordering with the name of your system and I will confirm it is possible.
Which languages can the calls be in?
Most major languages are supported by speech-to-text, including English, Russian and Ukrainian. Accuracy depends on audio quality. Tell me your language before ordering and I will check it.
How is the analysis done and what do I get?
Each call is transcribed and analyzed by AI. You get a report per manager: calls handled, talk time, non-target and successful calls, plus 1-5 scores with comments on closing, next steps, objections and upsell.
Where will I receive the reports?
In a Telegram chat or by email, every day at the time you choose. Standard and Premium can also log each call to a Google Sheet that you can filter by manager.
What do I need to provide?
Access to your call data (CRM or telephony API keys), a Telegram bot or email address, and your evaluation criteria. If you have no criteria, I will suggest a ready set.
Who pays for the AI and transcription services?
Usage of the third-party services (AI, speech-to-text, Make) is billed by those providers to your own accounts. My price covers the setup. The cost depends on your call volume and I can estimate it.
Is my call data safe?
I work only with the access you give me, store nothing on my side, and you can revoke keys at any time. The scenario also deletes stored transcripts automatically after the retention period you choose.
